Terms & Conditions
Introduction
Welcome to AltSmoke.com. This site is
designed to be a fun, friendly, and welcome
place where Customers may purchase high
quality merchandise of exceptional value. To
keep your experience a positive one, we want
to avoid misunderstandings. AltSmoke.com
(that�s �us� or �we�) has prepared these
Terms and Conditions for anyone using AltSmoke
products (that�s �you�). We do this to help
you understand us and the offerings on this
site. By using this site, you agree to these
Terms and Conditions and agree that they may
be updated by AltSmoke.com at any time
and without notice. You are welcome to our
site and we encourage you to use this site
on a regular basis. You may not modify
material on this site in any way.
My Account
By using this site, you agree not to
misuse your account access or password. Only
you may use your password and you agree to
take all reasonable precautions to keep it
secret. If another party wishes to use
AltSmoke.com, they should establish their
own account. Establishing an account is
free, easy, and only takes a few seconds.
You understand that it is in your interest
to keep your account information
confidential because you are responsible for
any transactions initiated using your
account. We will take reasonable efforts on
our part to maintain the privacy and
security of your information. (See our
Privacy Policy.) You agree to notify
AltSmoke.com immediately if you become
aware of unauthorized use of your account.
By opening and maintaining an account with
us, you are telling us that the information
you have provided about yourself is
accurate, current and complete and that you
will update your account information
whenever this information changes. You agree
that if your information is believed to be
inaccurate, we have the right to suspend or
terminate your account and at our sole
discretion, refuse any further use of
AltSmoke.com. In the event
AltSmoke.com feels an account has been
used in a fraudulent manner, AltSmoke.com
reserves the right to execute any and all
legal remedies.
Termination Of Usage
We may terminate or suspend your access
of this site, all or in part, without
notice, for any conduct which, in our sole
discretion, is disruptive to AltSmoke.com
or is in violation of any law, or these
Terms and Conditions.
Capacity To Contract
AltSmoke.com products are intended for
persons of legal age (18 years or older)
only. By using this site, you represent to
AltSmoke.com that you are of legal age of
majority in your state or that you are at
least 18 years of age.
Legal Compliance
You agree to comply with all applicable
laws, statutes, ordinances and regulations
when you use AltSmoke.com and purchase
products through the site. In our sole
discretion, we may report actual or
perceived violations to law enforcement or
appropriate authorities.
Order Acceptance
If you place an order for merchandise on
AltSmoke.com, you agree to pay for the
order by authorizing a corresponding charge
to a valid credit card acceptable to us. We
reserve the right to accept or decline your
order at any time and for any reason. This
is true even if you have received an order
confirmation from us. We are not liable in
any way if a financial institution which has
issued a credit card to you refuses to honor
the card for any reason.
Sales And Other Taxes
We are required to collect sales tax on
orders delivered to certain states. Unless
you are able to provide us with a valid and
correct tax exemption certificate prior to
our acceptance of the order, you are
responsible for sales and all other taxes
associated with the order.
Product Availability
Even when information on AltSmoke.com
indicates that a product is available, it
may not be. We do not guarantee product
availability under any circumstance. Without
liability and without prior notice, we
reserve the right to change, or discontinue
any or all products or to cancel any order.
Product Service And Support
For (14) days following shipment to you
of merchandise, EXCLUDING items listed below under Return Policy, you
have ordered through AltSmoke.com, you
have an absolute guarantee of satisfaction
from AltSmoke.com. You may return
merchandise for a refund of the item price
anytime during that 14-day period. Shipping
charges will not be refunded.
Shipping And Delivery
AltSmoke.com will ship via FedEx, UPS,
or USPS to any of the 50 states comprising
the United States of America, US territories
and to US Military addresses (APO/FPO). We
will ship orders within (3) business days
after receipt of your order, subject to
availability. Business days are Monday
through Friday excluding federal or local
holidays. In the event that an item cannot
ship within the standard deliver time, it
will be treated as �backordered.� This means
that you will be advised of the delay and
will have the opportunity to cancel the
order. AltSmoke.com will ship most orders
via USPS. This policy is subject to change
at any time and without notice.
AltSmoke.com will determine the carrier
to be used at their sole discretion.
Returns Policy
Customer Satisfaction is of utmost
importance at AltSmoke.com. If you are
dissatisfied with merchandise purchased
through AltSmoke.com for any reason, you
may return the item within 14 days from the
date it was shipped to you. For sanitary
reasons, and the overall safety of our
Customers, we cannot accept returns of
cartridges, bottled liquid, drip tips, and used atomizers. Therefore, our Returns Policy
EXCLUDES these kinds of items. At your
option, you may receive a full refund,
excluding shipping cost, or a replacement
item if available. The process is very
simple and straightforward:
1. Repackage the item including all original
parts, packing material, instructions, etc.
Within reason, this means that everything
must be returned exactly as it was sent to
you. Poor repackaging or the return of
damaged merchandise could result in refusal
of your return and loss of any refund or
replacement item. Items MUST not have any damage/have been used.
2. Include a copy of the original Packing
List in the package, and indicate whether
you would like to be refunded for the item,
or a replacement sent out.
3. Ship the item (at your expense and your
choice of carrier) to the address with which
you were provided on the original Packing
List that was sent with your item.
4. If you are to receive a refund, it will
be issued by AltSmoke LLC when the
returned item has been received in
satisfactory condition. Refunds will be
processed within 10 business days of
receiving the items.
Limited Liability
We have worked very hard to make the
information found on AltSmoke.com
accurate and up-to-date. But, it is
reasonable to point out that we cannot be
expected to be perfect. You may find errors,
inaccuracies or other imperfections on the
site. By using the site in any way, you
agree that anyone associated in any way with
AltSmoke.com will not be held liable for
damages arising from the operation, content
or use of this site. This limitation of
liability is comprehensive and applies to
all damages of any kind. AltSmoke.com
makes no warranty, express or implied, with
regard to any product sold on this site. The
merchandise, products and services on this
site are offered and provided �as is�
without warranties of any kind including
warranties of merchantability, fitness for a
particular purpose, or non-infringement of
intellectual property. If we breach these
terms and conditions, or sole and exclusive
maximum liability to you shall not in any
event exceed the total price of the products
ordered by you.
Typographical Errors
Although we make all reasonable efforts
to present only accurate and reliable
information on AltSmoke.com, it is still
possible that errors may occur in pricing
and/or product information. We may refuse or
cancel any order for products listed with
incorrect pricing or product information.
This is true even if your credit card has
been charged. However, if a credit card
charge has been made, and we elect to refuse
or cancel the order, we will issue a credit
to your credit card in the amount of the
charge.
Links to Other Sites
AltSmoke.com may contain links to
other Web sites which are owned and operated
by third parties not connected with
AltSmoke.com. We do this solely as a
convenience to you. AltSmoke.com is not
responsible for any of these sites or the
contents you may find there. We do not
endorse or guarantee the accuracy or
completeness of content found on such sites.
Copyright
The materials on the AltSmoke.com
website are the property of and copyrighted
by AltSmoke.com and all rights are
reserved
Applicable Law
Any legal action brought against
AltSmoke.com shall be governed by the
laws of the State of Ohio. We make no
representation that AltSmoke.com content
is appropriate for access outside the United
States. If you access AltSmoke.com from
outside the United States, you are doing so
at your own initiative and are responsible
for compliance with local laws and are
strictly prohibited from purchasing products
from this site.
Invalid Terms
If any provision of these Terms and
Conditions is held to be invalid, illegal or
unenforceable, that provision will
nevertheless be enforced to the fullest
extent permitted by applicable law, and the
validity, legality and enforceability of the
remaining provisions will not be affected.
Your Ideas and Suggestions Are Welcome
We�d really like to hear from you.
Comments or suggestions about
AltSmoke.com are welcome. You may choose
to play a significant role in making
AltSmoke.com an even better site.
However, in order to allow a free exchange
of ideas, AltSmoke.com does not solicit
or want to receive confidential or
proprietary information. Therefore, any
correspondence received from you is not
considered confidential or proprietary and
becomes the property of AltSmoke.com
without payment of compensation to you. We
are free to use or not use your comments in
any way we choose. By making comments to
AltSmoke.com, you assign to us all right,
title and interest in copyrights and other
intellectual property rights on a worldwide
basis without charge.
Legal
These products are not intended to diagnose, treat, cure or prevent any disease. Information and statements made are for educational purposes and are not intended to replace the advice of your health care professional. By purchasing these products, you agree to use products at your own risk. Under no circumstances will AltSmoke LLC be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site.You agree to indemnify, defend, and hold harmless AltSmoke, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.