WARNING:
This product contains nicotine. Nicotine is an addictive chemical.

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Your online & in-store vapor shop

855-ALTSMOKE (855-258-7665)

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AltSmoke


What is AltSmoke LLC

Our customers have needs and we have a growing reputation to deliver both support and speed when it comes to Orders. We're not just another Electronic Cigarette Website, we pride ourselves on our great customer service as well as our shipping speeds. This is where a lot of other companies seem to drop the ball, if we have products listed in stock..they are in stock. On the rare occasion,we may have a hiccup where we may over sell one or two items but this has only happened 3 times in the past 13 months.
We want our customers to feel like part of the family and not be treated as just a dollar sign, we actually value customer feedback and try to incorporate it when possible!

Why Choose AltSmoke?

We have a 14 day money back guarantee on all our products (except for consumable products, ie: liquid & cartridges), so if you're not satisfied with the product simply return it (Contact Us First) and we'll process the refund once we receive the item back less shipping costs. But if you haven't tried our products, then you truly missing out on some of the BEST Personal Vaporizers/Electronic Cigarettes out there. There are hundreds of different models out there, and we have limited down to what we feel is the best ones available!

So if you're looking for great Customer Service, Fast Shipping, Quality Products, why not try us on for size? Feel free to check out what people have been saying about us! And if you have any questions don't hesitate to send us a message by either calling or sending us a support ticket: Contact Us

Customer Comment Example:

Being relatively new to the world of ecigs and "vaping," but not new to e-commerce (I have worked in the online shopping industry for over 12 years), I have found Robert Winslow's AltSmoke.com to be a thoroughly professional and reliable online source for e-cigarette supplies, e-liquids, and accessories. While not huge, this small shop has satisfactorily fulfilled all of my ecig needs to date.

As proprietor, Robert himself has been surprisingly accessible, friendly, and helpful in communicating and answering all of my questions and concerns quickly. His shop's prices are highly competitive, and his shipping and fulfillment of orders is impressive - all of my orders have been packaged and mailed swiftly, securely, and safely.

AltSmoke provides a refreshingly "old fashioned" level of attention to customer service, sorely missed in today's impersonal world of online shopping. On the occasion where I had an issue with a purchase, AltSmoke not only quickly replaced an item, but also followed up, making sure that the process went fairly and smoothly. It was evident that my satisfaction with the transaction was of high importance.

Now with a new web site, with it's updates to interface design, shopping process, and customer tools (like tracking, online chat, wish lists etc.), AltSomke demonstrates its intention to stay up to date and succeed, evolving its product offerings and improving an already great customer experience. Other online ecig vendors would do well to note this effort as a model of customer service and satisfaction. AltSmoke obviously intends to stay in business - as far as I can tell, it's should and deserves to do well.

AC - Philadelphia, PA